Men’s Wearhouse is a prominent American retailer specializing in men’s apparel, particularly known for its extensive selection of suits and tuxedo rental services.
Founded in 1973, the company has grown to become one of North America’s largest specialty retailers in this sector, operating over 1,100 stores across the United States. The brand emphasizes a customer-centric approach, aiming to help individuals look and feel their best for significant occasions. Each store prioritizes personalized assistance to ensure that customers find the right fit and style.
In response to global demand, the retailer introduced international shipping in 2014, allowing customers from over 100 countries to access their products online.
This move has significantly broadened their customer base, making it easier for international shoppers to purchase tailored clothing.
The company is also involved in community initiatives such as the National Suit Drive, which encourages customers to donate gently used suits to support those in need. This reflects Men’s Wearhouse’s commitment not only to fashion but also to social responsibility.
Short history of Men’s Wearhouse
Men’s Wearhouse has a rich history that traces back to its founding in 1973 by George Zimmer in Houston, Texas. The company was established with the vision of providing a wide selection of affordable, well-tailored suits and menswear, quickly gaining popularity across the United States.
In 1985, George Zimmer began appearing in the company’s commercials, which became iconic for their catchy slogan, “You’re going to like the way you look; I guarantee it”. The company expanded through acquisitions and opening new stores in the following years.
Despite its early successes and expansion into a multibillion-dollar enterprise, Men’s Wearhouse faced numerous challenges in recent years.
The retail landscape shifted dramatically due to changing consumer behaviours and the impact of the pandemic, leading to declining sales and foot traffic. The company’s decision to file for bankruptcy protection was a pivotal moment that highlighted these struggles.
Throughout its history, Men’s Wearhouse has been recognized not only for its products but also for its commitment to customer service and community engagement initiatives, such as the “Give the Suit Off Your Back” campaign launched in 2007.
However, ongoing economic pressures have forced the brand to reevaluate its operations and future direction in the competitive retail environment.
What is Men’s Wearhouse all about?
Men’s Wearhouse is a well-known retailer specializing in men’s apparel. It offers a wide selection of men’s clothing and accessories, including business suits, formalwear, tuxedos, shirts, pants, sweaters, ties, belts, shoes, cufflinks, tailored suits and shirts.
The company is particularly known for its formalwear rental services, making it a popular choice for weddings, proms, and other special occasions. The site also provides online shopping, deals, and styling tips. Customers can book appointments for fittings, browse lookbooks, or explore options for formal occasions.
What do they have to offer?
Men’s Wearhouse offers a comprehensive selection of men’s clothing and accessories, like a variety of suits, tuxedos, and sports coats suitable for formal events, business attire, and special occasions.
Also, there is an assortment of dress shirts for formal settings and casual shirts for everyday wear. Options range from dress pants to casual trousers and jeans, catering to both professional and casual looks.
There is a selection of coats and jackets, including topcoats, wool coats, raincoats, leather jackets, and casual jackets for various weather conditions.
Various styles of sweaters such as quarter-zip, crewneck, v-neck, turtleneck, cardigans, and sweater vests, including options made from merino wool and cashmere.
They offer a range of footwear, including dress shoes, casual shoes, boots, sneakers, and loafers to complement different outfits.
There are items like ties, bow ties, belts, hats, gloves, scarves, socks, suspenders, tie bars, cufflinks, jewellery, sleepwear, robes, cologne, grooming products, travel luggage, watches, wallets, and formal accessories to complete your ensemble. Their Big And Tall Collection offers specialized clothing options designed to provide a comfortable and flattering fit for larger sizes.
Also, there is a selection of formal and casual wear for young boys, including suits, shirts, and accessories.
What is the user experience like?
Men’s Wearhouse is designed to cater to the evolving needs of modern consumers, focusing on digital engagement while maintaining the traditional retail experience.
The site has undergone significant enhancements, and the redesign reflects a response to changing consumer behaviour post-pandemic, emphasizing safety and convenience in shopping experiences, particularly with the introduction of their digital concept store. This innovative approach merges physical retail with digital technology, aiming to improve customer experience and streamline the shopping process.
The store design promotes a seamless integration of online and in-store shopping. This includes options for curbside pickup and enhanced digital tools that connect customers with both in-store and online services. Features like The Vault, a personal shopping area, and The Shirt Shop, a modern display for shirts, simplify the shopping experience, making it more engaging and efficient for customers.
Product pages offer high-quality images with zoom functionality, detailed descriptions with fit type, materials used, and care instructions. Size guides and customer reviews are there for better decision-making.
The Perfect Fit app allows users to track their loyalty points, access exclusive offers, and save their clothing sizes. This functionality enhances user engagement by keeping essential information readily available on their mobile devices.
What are their prices like?
Men’s Wearhouse offers a variety of men’s clothing at different price points, with prices varying based on the type of item, brand, fabric quality, and level of customization. Suits range from $299.99 to $599.99, with some suits available for as low as $99.99 during sales. Sport coats go from $119.99 to $299.99, with current promotional prices also around $99.99. Sweaters are priced between $39.99 and $175 and outerwear prices vary from $79.99 to $450. The Wedding Package is available at $399, which includes a Pronto Uomo Platinum jacket, pants, dress shirt, and tie.
Men’s Wearhouse frequently runs sales, offering discounts of up to 70% off original prices, particularly on clearance items and seasonal promotions.
What are their shipping options?
Men’s Wearhouse provides free standard shipping on all orders with no minimum purchase requirement for members of their Perfect Fit Rewards program.
Non-members can also enjoy free shipping on orders over $99. U.S. orders typically ship within 1-2 business days, with an estimated delivery time of 4-6 business days once shipped.
The company does not ship on weekends or holidays, and any delays will be communicated via email.
Men’s Wearhouse ships to over 100 countries, allowing international customers to shop directly from their website. This service includes affordable shipping rates and guarantees order totals at the time of purchase. For tuxedo rentals, items are shipped to arrive approximately four days before the event, with returns due the day after the event.
Conclusion!
Men’s Wearhouse offers an extensive range of suits, tuxedos, dress shirts, casual wear, and accessories, making it a comprehensive destination for men’s clothing needs, offering a solid selection of menswear at reasonable prices.
Customers appreciate the wide range of menswear available and some reviews mention that the quality is good for the price, making it a decent value for formal wear.
The clothing is durable and comfortable, with a good selection of sizes available.
While Men’s Wearhouse offers a variety of menswear that appeals to many customers, issues related to it’s cons have led to dissatisfaction, so potential buyers may want to consider these factors and explore them before making a purchase.
Pros
Wide selection
Tailoring services
Frequent promotions
Variety of brands
Cons
Limited style variety
Inconsistent quality variation
Shipping Information
US Delivery Times and Costs
Delivery Options
Price
Timing
Free Delivery
Standard Shipping
Free over $99; otherwise, a shipping fee applies
3-7 business days
Yes, over $99
Expedited Shipping
Additional fee (varies)
Faster delivery times
No
Buy Online, Pick Up In-Store
Free
Often available within a few hours
Yes
Rental Shipping
Free
4 days before the event (online orders), 2 days prior (store pickup)
Yes
International Delivery Times and Costs
Men's Wearhouse ships to over 100 countries, with shipping rates and delivery times varying by destination.